# Zoho CRM alternative

> Zoho offers a great deal for the money. Configuring all of it is the work.

**URL:** https://cubecrm.co.uk/alternatives/zoho-crm

**Vendor:** Zoho Corporation | **Category:** All-in-one suites | **Last reviewed:** 2026-09-24

## What Zoho CRM actually is

Zoho CRM is sold in several per-user editions, with a free edition for very small teams, and sits within a large family of Zoho applications covering finance, support, marketing, projects and more - available individually or bundled. It is highly configurable, with custom modules, workflow automation and scripting, and has a large base of users and partners worldwide. For a business that wants one vendor for many applications and is comfortable configuring them, it is very good value. The businesses that talk to us about it usually found the breadth came with a lot of setup, and wanted something more focused with UK support.

## What Zoho CRM does well

- Remarkable breadth for the price - CRM plus dozens of other business applications from one vendor.
- Deep configurability, including custom modules, workflows and scripting.
- Editions to suit very small teams through to large ones, including a free edition.
- A large worldwide user base and partner network.

## Side by side

| Dimension | Zoho CRM | CubeCRM |
| --- | --- | --- |
| Scope | CRM within a very large suite of business applications | A focused CRM, integrating with the tools you already use |
| Editions | Several per-user editions, including a free edition | One edition. All 12 modules included |
| Setup | Self-configured or through a partner | Set up with you by the people who built it |
| Support | Varies by edition and plan | UK support with a named contact |
| Hosting | Zoho data centres in several regions | UK data centres managed by the group |
| Pricing shape | Per user per edition; bundles available | Per named user, everything included, plus a fixed-price setup |

## Worth checking before you sign

- **Editions shape capability:** Automation, customisation and some integrations vary by edition. Check which edition covers what you need now and later.
- **Breadth needs configuration:** The more Zoho applications you use, the more there is to configure and maintain. Decide who will own it.
- **Support model:** Support levels vary by edition and plan. If you want UK-based, named support, ask what is available and whether it is through Zoho or a partner.
- **Data centre location:** Zoho operates data centres in several regions. Confirm which applies to your account if data location matters to you.

## When Zoho CRM is the better choice

If you want one vendor for CRM, accounting, helpdesk, projects and more, and you are comfortable configuring and maintaining those applications yourselves, Zoho is very likely the better value. It is also a good choice if your team already knows the Zoho ecosystem.

## What leaving Zoho CRM involves

- **Check what else runs on Zoho:** If Zoho Books, Desk or other Zoho apps are connected to the CRM, plan what happens to each before moving.
- **Export modules and fields:** Standard and custom modules can be exported and mapped to CubeCRM records and custom fields.
- **Rebuild only what is used:** Workflows and scripts are reviewed and rebuilt where they are still needed, often as simpler rules.

## Frequently asked questions

**Is CubeCRM cheaper than Zoho CRM?**

Often not on licence price alone - Zoho is very competitively priced. The difference is in setup, support and how much configuration you want to own. Compare the total cost including your own time.

**Does CubeCRM include accounting?**

No. CubeCRM integrates with Xero, Sage and QuickBooks rather than replacing them.

**Can we migrate our Zoho data?**

Yes. Accounts, contacts, deals, activities, notes and custom fields can be exported and imported during setup.

**How long does a switch take?**

Typically a matter of weeks, depending on how much customisation you have in Zoho.

## Related comparisons

- **HubSpot alternative** - https://cubecrm.co.uk/alternatives/hubspot
- **Freshsales alternative** - https://cubecrm.co.uk/alternatives/freshsales
- **Salesforce Sales Cloud alternative** - https://cubecrm.co.uk/alternatives/salesforce

> Zoho CRM is a trade mark of Zoho Corporation. Cube Systems Limited is not affiliated with, endorsed by or a partner of Zoho Corporation. This comparison is based on information published by the vendor and was last reviewed on 2026-09-24. Verify current details with the vendor before making any decision.

## Contact

- **Product:** CubeCRM
- **Trading name of:** Cube Systems Limited (company number 17220899, ICO registration number ZC216972)
- **Email:** hello@cubecrm.co.uk
- **Sales:** sales@cubecrm.co.uk
- **Support:** support@cubecrm.co.uk
- **Telephone:** 01234 672 617 (+441234672617)
- **Address:** Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP
- **Opening hours:** Monday to Friday, 9am to 5.30pm
- **Part of:** Crushed Ice Group (https://crushedicegroup.co.uk)