# Features

> Every feature in CubeCRM, each with its own page. All 12 are included in the price.

**URL:** https://cubecrm.co.uk/features

Every feature reads and writes the same customer record, so there is nothing to integrate between them. Switch on what you need now and leave the rest until you are ready. The platform overview is at https://cubecrm.co.uk/platform.

- **CRM Contact & Company Records** - One shared record per customer: every company, site, contact and role, with every email, call, quote and case on the same timeline. https://cubecrm.co.uk/features/contacts-and-companies
- **CRM Lead & Enquiry Capture** - Web forms, emails, phone calls and lead-site enquiries in one queue - assigned by rule, timed from arrival and tracked from source to sale. https://cubecrm.co.uk/features/lead-capture
- **CRM Pipeline Management** - Every deal on a board by stage, with value, likelihood, owner and next step - and stalled deals flagged before they quietly die. https://cubecrm.co.uk/features/pipeline-management
- **CRM Quote Builder** - Branded quotes and proposals from your own price list, with revisions, discount approvals, automatic chasing and online acceptance. https://cubecrm.co.uk/features/quote-builder
- **CRM Tasks & Follow-ups** - Calls, meetings, visits and to-dos logged against the customer, with reminders that raise themselves so a promised call-back actually happens. https://cubecrm.co.uk/features/tasks-and-follow-ups
- **CRM Email & Calendar Sync** - Two-way sync with Microsoft 365 and Google Workspace - emails and meetings file themselves against the right customer, with nothing to install. https://cubecrm.co.uk/features/email-and-calendar-sync
- **CRM Segmentation & Campaigns** - Build lists from anything on the customer record, sync them to Mailchimp, and track which campaigns turn into enquiries and won work. https://cubecrm.co.uk/features/segmentation-and-campaigns
- **CRM Case Management** - Customer queries and complaints as cases on the customer record - with owners, priorities, response targets and the account owner kept informed. https://cubecrm.co.uk/features/case-management
- **CRM Reporting & Dashboards** - Live dashboards for pipeline, win rates, activity, response times and service, with scheduled reports that arrive by email. https://cubecrm.co.uk/features/crm-reporting
- **Mobile CRM** - Customer history, visit notes, tasks and quoting on a phone - built for people who sell and serve away from a desk. https://cubecrm.co.uk/features/mobile-crm
- **CRM Integrations & API** - Microsoft 365, Google Workspace, Xero, Sage, QuickBooks, Mailchimp, website forms and phone systems - plus a documented REST API and webhooks, all included. https://cubecrm.co.uk/features/crm-integrations
- **CRM Permissions & Audit Trail** - Control who sees which customers, deals and fields, with discount approvals and an immutable record of every change - included, not an enterprise tier. https://cubecrm.co.uk/features/permissions-and-audit

## Contact

- **Product:** CubeCRM
- **Trading name of:** Cube Systems Limited (company number 17220899, ICO registration number ZC216972)
- **Email:** hello@cubecrm.co.uk
- **Sales:** sales@cubecrm.co.uk
- **Support:** support@cubecrm.co.uk
- **Telephone:** 01234 672 617 (+441234672617)
- **Address:** Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP
- **Opening hours:** Monday to Friday, 9am to 5.30pm
- **Part of:** Crushed Ice Group (https://crushedicegroup.co.uk)