# CRM Integrations & API

> Microsoft 365, Google Workspace, Xero, Sage, QuickBooks, Mailchimp, website forms and phone systems - plus a documented REST API and webhooks, all included.

**URL:** https://cubecrm.co.uk/features/crm-integrations

A CRM that does not talk to your email, your accounts package and your website becomes another place to retype things. CubeCRM connects to Microsoft 365 and Google Workspace, Xero, Sage and QuickBooks, Mailchimp, your website forms and most modern phone systems as standard. For everything else there is a documented REST API and webhooks on every meaningful event - the same interface the product itself is built on - which your developers, your web agency or tools like Zapier and Make can use. None of it is licensed per connection.

## Details

- **Feature:** CRM Integrations & API
- **Included in:** CubeCRM (https://cubecrm.co.uk/platform)
- **Coverage:** Nationwide, set up in person
- **Also known as:** CRM API, Webhooks, Connectors, CRM plugins, Open API CRM

## What it does

- **Email and calendar:** Two-way sync with Microsoft 365 and Google Workspace.
- **Accounts packages:** Customers, accepted quotes and balances shared with Xero, Sage and QuickBooks.
- **Mailchimp:** Segments out, engagement and unsubscribes back.
- **Phone systems:** Click to call, and caller lookup and call logging where your system supports it.
- **REST API and webhooks:** Documented, versioned and scoped, with events pushed as they happen.
- **Room to grow:** CubeERP on the same data model when you need orders, stock and operations.

## How it works

1. **List what you run:** Email, accounts, website, phones and anything else that holds customer data.
2. **Connect the standard ones:** Most connections are authorised in minutes during setup.
3. **Build the rest:** Your team, your agency or Crushed Ice build against the API for anything unusual.

## Figures

- **0** Per-connector licences
- **REST** API and webhooks included
- **Same** API the product is built on

## Frequently asked questions

**Are integrations charged separately?**

No. The standard integrations, the API and webhooks are all part of the platform.

**Does it work with Zapier or Make?**

Yes, using their webhook and API steps.

**Is there a sandbox?**

Yes. Integration work happens against a separate environment, never live data.

**Can you build an integration for us?**

Yes, through Cube Systems or its sister company Crushed Ice. It is an option, not a requirement.

## Problems it helps solve

- **Cloud CRM Software** - An online CRM hosted in UK data centres - nothing to install, nothing to back up, and the same customer record on every desk and every phone. https://cubecrm.co.uk/software/cloud-crm-software
- **CRM Software** - Contacts, enquiries, pipeline, quotes, follow-ups and service in one shared customer record - built in the UK for growing businesses. https://cubecrm.co.uk/software/crm-software
- **B2B CRM Software** - A CRM built around companies, sites and buying groups rather than individual consumers - for long sales cycles, repeat business and accounts with many people in them. https://cubecrm.co.uk/software/b2b-crm-software

## Related features

- **CRM Email & Calendar Sync** - Two-way sync with Microsoft 365 and Google Workspace - emails and meetings file themselves against the right customer, with nothing to install. https://cubecrm.co.uk/features/email-and-calendar-sync
- **CRM Segmentation & Campaigns** - Build lists from anything on the customer record, sync them to Mailchimp, and track which campaigns turn into enquiries and won work. https://cubecrm.co.uk/features/segmentation-and-campaigns
- **CRM Permissions & Audit Trail** - Control who sees which customers, deals and fields, with discount approvals and an immutable record of every change - included, not an enterprise tier. https://cubecrm.co.uk/features/permissions-and-audit

## Contact

- **Product:** CubeCRM
- **Trading name of:** Cube Systems Limited (company number 17220899, ICO registration number ZC216972)
- **Email:** hello@cubecrm.co.uk
- **Sales:** sales@cubecrm.co.uk
- **Support:** support@cubecrm.co.uk
- **Telephone:** 01234 672 617 (+441234672617)
- **Address:** Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP
- **Opening hours:** Monday to Friday, 9am to 5.30pm
- **Part of:** Crushed Ice Group (https://crushedicegroup.co.uk)