# CRM Email & Calendar Sync in Essex

> Looking for CRM email & calendar sync in Essex? CubeCRM works with businesses in Chelmsford, Colchester and Southend-on-Sea, from the first walkthrough to a team that actually uses it.

**URL:** https://cubecrm.co.uk/features/email-and-calendar-sync/essex

Essex businesses tend to reach us at the same point: the team has grown, the customer list has not kept up, and the workarounds have started to cost more than a proper system would. That is the point at which CRM email & calendar sync is worth doing properly.

## Details

- **Feature:** CRM Email & Calendar Sync
- **Included in:** CubeCRM (https://cubecrm.co.uk/platform)
- **Location:** Essex
- **Distance from our Olney office:** 58 miles - comfortably within a morning’s drive of our Olney office
- **Postcode districts:** CM, SS, CO, IG, RM
- **Also known as:** Outlook CRM, Gmail CRM, Email logging, Calendar integration, Inbox sync

## Coverage

Our Essex coverage includes Chelmsford, Colchester, Southend-on-Sea, Basildon, Harlow and Brentwood, and the CM, SS, CO, IG and RM postcode districts. If you are in Essex and not on that list, we almost certainly still cover you - ask.

## What it does

- **Emails filed automatically:** Matched to contacts by address and attached to open deals and cases, with no plug-in.
- **Calendar both ways:** Customer meetings on the timeline, and meetings booked in CubeCRM in your calendar.
- **Contacts in step:** CRM contacts in Outlook, Gmail and on phones, with changes synced both ways.
- **Private stays private:** Internal domains excluded and individual messages can be marked private.
- **Templates and tracking:** Reusable email templates, sent from the record and filed against it.
- **Single sign-on:** Sign in with Microsoft or Google, and lose access when that account is disabled.

## How it works

1. **Authorise the connection:** Your Microsoft 365 or Google Workspace admin approves CubeCRM through the standard consent screen.
2. **Agree the rules:** Which mailboxes, which domains to ignore, how private messages are handled.
3. **Backfill the history:** Recent email is synced so customer timelines are populated from day one.

## Figures

- **0** Plug-ins to install
- **Both** Microsoft 365 and Google Workspace
- **Day one** History backfilled at setup

## Frequently asked questions

**Do we need a plug-in?**

No. The sync runs server-side, so it works in Outlook, Gmail, on the web and on phones.

**Will it file personal emails?**

No. Only email with contacts in CubeCRM is filed, internal domains are excluded and messages can be marked private.

**Can we use both Microsoft and Google?**

Yes, if the business runs both. Each user connects the account they use.

**Is there an extra charge?**

No. Email and calendar sync is part of the platform.

## Problems it helps solve

- **CRM Software** - Contacts, enquiries, pipeline, quotes, follow-ups and service in one shared customer record - built in the UK for growing businesses. https://cubecrm.co.uk/software/crm-software/essex
- **Client Management Software** - For service businesses that manage clients rather than sell products - engagements, contacts, documents, renewals and every conversation on one client record. https://cubecrm.co.uk/software/client-management-software/essex
- **Contact Management Software** - Every customer, supplier and prospect contact in one shared, searchable place - with companies, roles, history and consent attached. https://cubecrm.co.uk/software/contact-management-software/essex

## Related features

- **CRM Contact & Company Records** - One shared record per customer: every company, site, contact and role, with every email, call, quote and case on the same timeline. https://cubecrm.co.uk/features/contacts-and-companies/essex
- **CRM Tasks & Follow-ups** - Calls, meetings, visits and to-dos logged against the customer, with reminders that raise themselves so a promised call-back actually happens. https://cubecrm.co.uk/features/tasks-and-follow-ups/essex
- **CRM Integrations & API** - Microsoft 365, Google Workspace, Xero, Sage, QuickBooks, Mailchimp, website forms and phone systems - plus a documented REST API and webhooks, all included. https://cubecrm.co.uk/features/crm-integrations/essex

## Contact

- **Product:** CubeCRM
- **Trading name of:** Cube Systems Limited (company number 17220899, ICO registration number ZC216972)
- **Email:** hello@cubecrm.co.uk
- **Sales:** sales@cubecrm.co.uk
- **Support:** support@cubecrm.co.uk
- **Telephone:** 01234 672 617 (+441234672617)
- **Address:** Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP
- **Opening hours:** Monday to Friday, 9am to 5.30pm
- **Part of:** Crushed Ice Group (https://crushedicegroup.co.uk)