# Google Workspace

> Gmail, Google Calendar and Google Contacts synced two ways with CubeCRM, plus single sign-on with Google accounts.

**URL:** https://cubecrm.co.uk/integrations/google-workspace

Gmail stays where the work happens. The CRM follows along.

Teams that run on Google Workspace should not have to change how they work to keep a CRM up to date. CubeCRM connects to Gmail, Google Calendar and Google Contacts so that customer emails file themselves, meetings appear on the customer timeline and contacts stay in step with the address book on everybody’s phone. Staff sign in with their Google accounts, and access ends when the Google account is suspended.

## Details

- **Category:** Email & calendar
- **Licence cost:** included, no per-connector charge
- **Platform:** CubeCRM (https://cubecrm.co.uk/platform)

## What syncs

- **Gmail** (Into CubeCRM): Emails with known contacts filed against the contact, company and any open deal or case.
- **Google Calendar** (Two-way): Customer meetings shown on the timeline, and meetings booked in CubeCRM added to Google Calendar.
- **Google Contacts** (Two-way): CRM contacts available in Gmail and on phones, kept in step in both directions.
- **Sign-in** (Into CubeCRM): Single sign-on with Google accounts, following your existing user management.

## How it behaves

- **Automatic filing:** Emails matched to customers by address, with no extension to install and no button to press.
- **Private stays private:** Only customer email is filed, internal domains are excluded and individuals can mark messages private.
- **Contacts on every phone:** CRM contacts appear in Google Contacts, so incoming calls show the right name on Android and iPhone.
- **Google sign-in:** One less password, and suspending a Google account removes CRM access immediately.

## Setup

1. Authorise CubeCRM for your Google Workspace domain through Google’s standard consent flow.
2. Agree filing rules for mailboxes, excluded domains and private messages during discovery.
3. Connect users and sync a period of recent history so customer timelines start populated.

## Frequently asked questions

**Does it work with personal Gmail accounts?**

CubeCRM is designed for Google Workspace business accounts, where the domain administrator controls access. Personal Gmail accounts are not supported for business use.

**Do we need a Chrome extension?**

No. Sync runs through Google’s APIs, so it works wherever you use Gmail.

**Can some staff use Google and others Microsoft?**

Yes, if your business runs both. Each user connects the account they use.

**Is there an extra charge?**

No. The Google Workspace integration is part of the platform. You need your own Google Workspace subscription.

## Related integrations

- **Microsoft 365** - Outlook email, calendar and contacts synced two ways with CubeCRM, plus single sign-on with your Microsoft accounts. https://cubecrm.co.uk/integrations/microsoft-365
- **Mailchimp** - Segments built in CubeCRM sent to Mailchimp as audiences and tags, with opens, clicks and unsubscribes flowing back to each contact. https://cubecrm.co.uk/integrations/mailchimp
- **Website Forms & Enquiries** - Enquiry forms on your website post straight into CubeCRM with the page, campaign and source attached - no more form emails to a shared inbox. https://cubecrm.co.uk/integrations/website-forms

## Contact

- **Product:** CubeCRM
- **Trading name of:** Cube Systems Limited (company number 17220899, ICO registration number ZC216972)
- **Email:** hello@cubecrm.co.uk
- **Sales:** sales@cubecrm.co.uk
- **Support:** support@cubecrm.co.uk
- **Telephone:** 01234 672 617 (+441234672617)
- **Address:** Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP
- **Opening hours:** Monday to Friday, 9am to 5.30pm
- **Part of:** Crushed Ice Group (https://crushedicegroup.co.uk)
