# CubeCRM API & Webhooks

> A documented REST API and webhooks covering the whole CRM - the same interface the product itself is built on.

**URL:** https://cubecrm.co.uk/integrations/rest-api

If the application can do it, so can you.

Closed systems are a commercial strategy, not an engineering one. CubeCRM exposes a documented REST API covering contacts, companies, enquiries, opportunities, quotes, activities, cases and custom fields, with webhooks for the events you need to react to. The application uses the same API, which means it stays current and complete rather than being a partial afterthought. Your developers, your web agency or tools such as Zapier and Make can all build against it.

## Details

- **Category:** Platform
- **Licence cost:** included, no per-connector charge
- **Platform:** CubeCRM (https://cubecrm.co.uk/platform)

## What syncs

- **Full REST API** (Two-way): Read and write access to contacts, companies, enquiries, opportunities, quotes, activities, cases and documents.
- **Webhooks** (Out of CubeCRM): Events pushed as they happen - enquiry received, deal stage changed, quote accepted, case opened - so integrations react rather than poll.
- **Automation platforms** (Into CubeCRM): Connect Zapier, Make and similar tools using webhooks and the API, for the long tail of apps you use.

## How it behaves

- **Documentation that is current:** An OpenAPI specification with examples, generated from the same definitions the application uses, so it does not drift.
- **Scoped access tokens:** Tokens scoped to the endpoints and records an integration needs, revocable individually, with every call logged.
- **Stable and versioned:** Breaking changes are versioned with notice. An integration you build should not stop working because we shipped a release.
- **Rate limits you can see:** Published limits and clear error responses, so an integration behaves predictably under load.

## Setup

1. Create an API client in CubeCRM and scope its token to what the integration actually needs.
2. Work against the OpenAPI specification in a sandbox environment before touching live data.
3. Subscribe to the webhooks you need rather than polling - it is faster and kinder to both systems.

## Frequently asked questions

**Is API access charged separately?**

No. The API is part of the platform. We do not charge per connector, per call, or for the privilege of integrating with your own system.

**Can our own developers build against it?**

Yes, and they are welcome to. If you have an in-house team or an existing supplier, they can build without going through us.

**Does it work with Zapier?**

Yes, using Zapier’s webhook and API steps, and the same applies to Make and similar platforms.

**Can Cube Systems build the integration for us?**

Yes - bespoke integration work is available through Cube Systems and its sister company Crushed Ice. It is an option, not a requirement.

## Related integrations

- **Website Forms & Enquiries** - Enquiry forms on your website post straight into CubeCRM with the page, campaign and source attached - no more form emails to a shared inbox. https://cubecrm.co.uk/integrations/website-forms
- **Power BI & Reporting** - CRM data available to Power BI, Excel and other reporting tools, so sales data can sit alongside finance and operations in one set of reports. https://cubecrm.co.uk/integrations/power-bi
- **CubeERP** - CubeCRM shares its data model with CubeERP. When you need sales orders, stock, purchasing or production, it is an upgrade on the same records - not a migration. https://cubecrm.co.uk/integrations/cube-erp

## Contact

- **Product:** CubeCRM
- **Trading name of:** Cube Systems Limited (company number 17220899, ICO registration number ZC216972)
- **Email:** hello@cubecrm.co.uk
- **Sales:** sales@cubecrm.co.uk
- **Support:** support@cubecrm.co.uk
- **Telephone:** 01234 672 617 (+441234672617)
- **Address:** Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP
- **Opening hours:** Monday to Friday, 9am to 5.30pm
- **Part of:** Crushed Ice Group (https://crushedicegroup.co.uk)