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Legal

# Cookie policy

What this website and the CubeCRM application store on your device, why, and how to change your choice.

- Updated 25/09/2026
- 5 min read
- For everyone

## The short version

- No cookies until you choose

This website sets no cookies unless you allow Google Analytics. Choose “Essential only” and nothing is sent to Google.

- Analytics only with your permission

If you allow it, Google Analytics 4 sets two cookies to count visits and pages. Advertising features are switched off.

- The app keeps you signed in

CubeCRM sets one strictly necessary session cookie when you sign in. Nothing else.

- Change your mind at any time

Use Cookie settings in the footer of any page, or your browser settings.

A summary for convenience. The full text below is what applies.

On this page

- [1What cookies are](#what-cookies-are)
- [2This website](#this-website)
- [3Google Analytics](#google-analytics)
- [4The CubeCRM application](#the-application)
- [5Changing your choice](#changing-your-choice)
- [6Changes to this policy](#changes)

On this page6 sections
- [1What cookies are](#what-cookies-are)
- [2This website](#this-website)
- [3Google Analytics](#google-analytics)
- [4The CubeCRM application](#the-application)
- [5Changing your choice](#changing-your-choice)
- [6Changes to this policy](#changes)

Print or save as PDF[Ask us a question](mailto:hello@cubecrm.co.uk)[All legal documents](/legal)
## 1. What cookies are

Cookies are small text files that a website stores in your browser. Similar technologies, such as the browser’s local and session storage, work in much the same way, and this policy covers all of them. Under the Privacy and Electronic Communications Regulations (PECR), a website must ask for your consent before storing anything on your device, unless it is strictly necessary to provide a service you have asked for.

## 2. This website

cubecrm.co.uk sets no cookies unless you allow analytics. It carries no advertising, retargeting or social media tags, no session recording, and no embedded content from other sites that could set cookies of its own. Fonts, icons and images are served from our own servers.

When analytics is in use, a banner asks on your first visit whether to allow it. “Essential only” keeps the site free of cookies. “Allow analytics” lets Google Analytics set the _ga and _ga_<container-id> cookies. This is everything the website can store in your browser:

What this website can store in your browserNameTypePurposeDurationcookie_consentLocal storage
Remembers your choiceRecords whether you chose “Allow analytics” or “Essential only”, so the banner does not ask again on every page. Written only when you choose.Until you clear itvisit_journeySession storage
Only sent if you enquireNotes the page you arrived on and when, the site that sent you, any campaign tags and ad click IDs in that first link, the previous page and how many pages you have viewed. It stays in this tab and only reaches us if you send the enquiry form.Until you close the tab_gaCookie
Analytics, only if you allow itSet by Google Analytics to tell one visitor from another, so that visits are counted rather than page loads.Two years_ga_<container-id>Cookie
Analytics, only if you allow itSet by Google Analytics to keep the state of your visit, such as when it started and how many pages you have viewed.Two yearscookie_consent and visit_journey are kept in your browser’s storage rather than set as cookies, so they are not sent to us as you browse. The note in visit_journey is only sent if you submit the enquiry form, when it is included with your message, as described in our [privacy policy](/legal/privacy-policy).

Our web server also keeps a standard log of requests. That is not a cookie and is covered by the privacy policy too.

## 3. Google Analytics

We use Google Analytics 4 to see which pages are useful and how people find the site. It is provided by Google Ireland Limited, with Google LLC, and it runs only if you allow it.

- The Google Analytics script only loads after you allow analytics. If you choose “Essential only”, nothing is sent to Google.
- _ga tells one visitor from another and _ga_<container-id> keeps the state of your visit. Both last two years unless you delete them.
- GA4 does not log or store IP addresses.
- Advertising features are off. The site tells Google not to use advertising storage, not to use your data for advertising and not to personalise ads.
- Google may process the data in the United States, under the UK Extension to the EU-US Data Privacy Framework.
- We keep analytics data for up to 14 months.

Google explains how it uses information from websites that use its services at [policies.google.com/technologies/partner-sites](https://policies.google.com/technologies/partner-sites).

## 4. The CubeCRM application

When you sign in to CubeCRM, the application stores the following. It is not used for analytics or advertising, and it is not shared with anyone else.

What the CubeCRM application storesNameTypePurposeDurationcubecrm_sessionCookie
Strictly necessaryKeeps you signed in to CubeCRM, so the application knows it is you from one page to the next. Never used for analytics or advertising.Until you sign out or the session expiresBecause it is strictly necessary to provide the service you signed in for, PECR does not require consent for it.

### Signing in with Microsoft or Google

If your organisation uses single sign-on, you are sent to Microsoft or Google to sign in. They set their own cookies on their own domains, under their own privacy statements. We do not control them and cannot see them.

## 5. Changing your choice

You can change your analytics choice at any time using the **Cookie settings** link in the footer of every page, which appears whenever analytics is in use. Choosing “Essential only” there withdraws your consent: it stops Google Analytics and removes the _ga cookies it has set.

You can also view, block and delete cookies in your browser settings. Blocking them does not stop this website working. It will stop you signing in to CubeCRM, because the session cookie is how the application knows it is you. Clearing this site’s stored data means the banner asks you again on your next visit.

General guidance on managing cookies is available from the [Information Commissioner’s Office](https://ico.org.uk/for-the-public/online/cookies/).

## 6. Changes to this policy

We will update this page, and the date at the top, before we change what either the website or the application stores on your device.

Contact

## Questions about this document

Email us and a person will reply. For anything about data a business holds in its CubeCRM system, please contact that business first, as it decides how the data is used.

[Email us](mailto:hello@cubecrm.co.uk)CompanyCube Systems Limited, trading as CubeCRMCompany number[17220899](https://find-and-update.company-information.service.gov.uk/company/17220899), registered in England and WalesRegistered officeUnit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FPEmail[hello@cubecrm.co.uk](mailto:hello@cubecrm.co.uk)Telephone[01234 672 617](tel:+441234672617)ICO registration[ZC216972](https://ico.org.uk/ESDWebPages/Entry/ZC216972)
## Other legal documents

[Legal overview](/legal)
-
### [Privacy policy](/legal/privacy-policy)

What personal data we collect through this website, our sales and support, and CubeCRM accounts, why we need it, and the rights you have over it.

Updated 25/09/2026

-
### [Terms of use](/legal/terms-of-use)

The rules for using this website, including automated and AI access. Subscriptions to CubeCRM are covered by your customer agreement instead.

Updated 25/09/2026

-
### [Data processing](/legal/data-processing)

How CubeCRM processes the data your organisation puts into it: roles, security, sub-processors, deletion, and what our data processing agreement commits us to.

Updated 25/09/2026

-
### [Sub-processors](/legal/sub-processors)

The third parties that process customer data on our behalf, what each one does, where it does it, and how we tell you about changes.

Updated 25/09/2026

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**URL:** https://cubecrm.co.uk/legal/cookies
