- [Home](/) - [Legal](/legal) - Sub-processors Legal # Sub-processors The third parties that process data on our behalf when your organisation uses CubeCRM, what each one does, and where. - Updated 25/09/2026 - 3 min read - For customers ## The short version - A short, named list Every provider is named, with the job it does and the data it touches. No catch-all categories. - UK only Hosting, databases, backups, file storage and system email all stay in the UK. - 30 days’ notice Customers are told by email before a sub-processor is added or replaced, and can object before it takes effect. - Your integrations are yours Services you connect, such as your email, accounting package or phone system, are your own suppliers rather than ours. A summary for convenience. The full text below is what applies. On this page - [1Current sub-processors](#current-sub-processors) - [2Services you connect](#services-you-connect) - [3Services used by this website](#website-services) - [4Changes and objections](#changes-and-objections) - [5Change log](#change-log) On this page5 sections - [1Current sub-processors](#current-sub-processors) - [2Services you connect](#services-you-connect) - [3Services used by this website](#website-services) - [4Changes and objections](#changes-and-objections) - [5Change log](#change-log) Print or save as PDF[Ask us a question](mailto:hello@cubecrm.co.uk)[All legal documents](/legal) ## 1. Current sub-processors A sub-processor is a third party that processes personal data on our behalf while we provide CubeCRM to you. Each one below works under a written contract that imposes data protection obligations equivalent to those in our [data processing](/legal/data-processing) agreement with you, and we remain responsible to you for their work. - ### Crushed Ice Group company, part of Crushed Ice Group United Kingdom Operates the UK data centres CubeCRM runs in: application servers, databases and backups, and the infrastructure support behind them. Data processedAll customer data held in CubeCRM.Transfer safeguardNone needed. Data stays in the UK. - ### Amazon Web Services Amazon Web Services EMEA SARL United Kingdom (London region) Stores uploaded files and attachments (Amazon S3) and delivers system email such as invitations, notifications and password resets (Amazon SES). Data processedFiles and attachments; recipient email addresses and message content.Transfer safeguardNone needed. Stored and processed in the UK region. ## 2. Services you connect These are not sub-processors. When you connect one, data passes between it and CubeCRM at your direction, and you have your own agreement with that provider. Services an organisation can connect to CubeCRMServiceWhat the connection is used for[Microsoft 365](/integrations/microsoft-365)Syncing Outlook email, calendars and contacts both ways, filing email against the customer record, and single sign-on through Entra ID.[Google Workspace](/integrations/google-workspace)Syncing Gmail, Google Calendar and Google Contacts both ways, filing email against the customer record, and single sign-on with Google accounts.[Xero](/integrations/xero)Keeping customers, won quotes and invoices in step with your ledger, and reading balances and payment status back to the customer record.[Sage](/integrations/sage)Sharing customers, won quotes and invoice history with Sage, and reading account balances back for the sales team.[QuickBooks](/integrations/quickbooks)Sharing customers, accepted quotes and invoice history with QuickBooks Online, and reading balances back.[Mailchimp](/integrations/mailchimp)Sending segments to Mailchimp as audiences and tags, and reading opens, clicks and unsubscribes back to each contact.[Website Forms & Enquiries](/integrations/website-forms)Posting enquiries from the forms on your own website into the CRM, with the page, campaign and source attached.[Telephony & VoIP](/integrations/telephony)Click to call from the customer record and, where your phone system supports it, opening the caller’s record and logging calls. Call recordings stay in your phone system.[Power BI & Reporting](/integrations/power-bi)Read-only access to reporting views and scheduled exports for your own reporting tools.The full list, with what each integration does, is on our [integrations](/integrations) page. ## 3. Services used by this website This website is separate from CubeCRM. It uses Google Analytics, only if you allow it, and Amazon SES to deliver enquiries to us. For those we are the controller rather than a processor, so they are covered by our [privacy policy](/legal/privacy-policy) and [cookie policy](/legal/cookies) rather than this list. ## 4. Changes and objections Before we add or replace a sub-processor, we email the nominated contact at every customer at least 30 days in advance, and update this page and its change log. The notice says who the provider is, what it will do, and where. If you object on reasonable data protection grounds, tell us within that period at [hello@cubecrm.co.uk](mailto:hello@cubecrm.co.uk). We will work with you to find a solution and, if we cannot, you may terminate the affected part of the service without penalty. Anyone who is not a customer but would like to hear about changes can ask to be added to the notification list. ## 5. Change log Changes to this listDateChange25/09/2026List first published.Contact ## Questions about this document Email us and a person will reply. For anything about data a business holds in its CubeCRM system, please contact that business first, as it decides how the data is used. [Email us](mailto:hello@cubecrm.co.uk)CompanyCube Systems Limited, trading as CubeCRMCompany number[17220899](https://find-and-update.company-information.service.gov.uk/company/17220899), registered in England and WalesRegistered officeUnit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FPEmail[hello@cubecrm.co.uk](mailto:hello@cubecrm.co.uk)Telephone[01234 672 617](tel:+441234672617)ICO registration[ZC216972](https://ico.org.uk/ESDWebPages/Entry/ZC216972) ## Other legal documents [Legal overview](/legal) - ### [Privacy policy](/legal/privacy-policy) What personal data we collect through this website, our sales and support, and CubeCRM accounts, why we need it, and the rights you have over it. Updated 25/09/2026 - ### [Cookie policy](/legal/cookies) This website sets no cookies unless you allow Google Analytics. The CubeCRM application uses one to keep you signed in. The full list, and how to change your mind. Updated 25/09/2026 - ### [Terms of use](/legal/terms-of-use) The rules for using this website, including automated and AI access. Subscriptions to CubeCRM are covered by your customer agreement instead. Updated 25/09/2026 - ### [Data processing](/legal/data-processing) How CubeCRM processes the data your organisation puts into it: roles, security, sub-processors, deletion, and what our data processing agreement commits us to. Updated 25/09/2026 --- **URL:** https://cubecrm.co.uk/legal/sub-processors