# Cloud CRM Software in Kidderminster > Cloud CRM for Kidderminster businesses, from CubeCRM. UK-built, UK-hosted and set up around your team. Serving Worcester, Redditch and Malvern too. **URL:** https://cubecrm.co.uk/software/cloud-crm-software/worcestershire/kidderminster We support businesses in Kidderminster the way we would want to be supported ourselves: somebody who knows the account, on the end of a phone, and in the room when being in the room is what the job needs. Kidderminster is comfortably within a morning’s drive of our Olney office. ## Details - **Solution:** Cloud CRM Software - **Group:** Core CRM - **Platform:** CubeCRM (https://cubecrm.co.uk/platform) - **Location:** Kidderminster, Worcestershire - **Distance from our Olney office:** 67 miles - comfortably within a morning’s drive of our Olney office - **Postcode districts:** DY10, DY11 - **Also known as:** Online CRM, Web-based CRM, Hosted CRM, SaaS CRM, UK hosted CRM ## Coverage We cover Kidderminster and the surrounding area, including Town Centre, Bewdley, Stourport-on-Severn, Blakedown and Hagley, across the DY10 and DY11 postcode districts. We also work with businesses in Worcester, Redditch and Malvern and elsewhere in Worcestershire. ## What is included - **Hosted in the UK:** Data, backups and support all in Britain, on infrastructure managed by the group. Useful for your own UK GDPR position and for the customer questionnaire that asks where their data lives. - **Nothing to install:** A modern browser on any desktop or laptop, and a mobile interface for phones. New starters are working in minutes, not after a visit from IT. - **Secure by default:** Encryption at rest and in transit, single sign-on with Microsoft or Google, and record-level permissions. None of it is a paid add-on. - **Updates without projects:** Continuous, versioned updates applied for you. No version so old it stops being supported, and no weekend upgrade. - **Your data, on request:** A full export in open formats whenever you ask, plus the REST API for anything you want to keep in step elsewhere. Leaving should never be harder than joining. - **Backups you never think about:** Encrypted off-site backups and a documented, tested recovery process, so an accidental deletion is a support call rather than a disaster. ## Real-world use cases ### A server nobody wanted to own **Scenario:** A professional services firm ran an old on-premises CRM on a server in the office. It only worked properly on the office network, the last upgrade was years ago, and the person who understood it had left. **Outcome:** The CRM moved to CubeCRM with the history imported. Staff work from home, the office and client sites on the same system, and the server was switched off. ### The customer asked where the data was **Scenario:** A supplier to the public sector was asked in a tender questionnaire where its customer data was stored. Answering it meant admitting to a US-hosted CRM, a shared drive and several personal inboxes. **Outcome:** Customer data now sits in one UK-hosted system with documented backups and access controls. The next questionnaire took ten minutes. ### Remote staff on old copies **Scenario:** A distributor’s area managers worked from home and exported the customer list to Excel each Monday. By Thursday the copies were out of date and quotes went out on old details. **Outcome:** Area managers use the live record on laptops and phones. There are no exported copies to go stale, and the head office sees their activity as it happens. ## Figures - **UK** Data centres, backups and support - **0** Servers, installs or upgrade projects - **Full** Export in open formats, any time ## Frequently asked questions **Where exactly is CubeCRM hosted?** In UK data centres, on infrastructure managed by the group. Backups are encrypted and held off site, also in the UK. We can provide the detail your own data protection documentation needs. **What happens if our internet goes down?** CubeCRM needs a connection, as any cloud system does. In practice most teams switch to phones on mobile data for the duration, and nothing is lost because nothing is stored locally. **Can we get all our data out if we leave?** Yes, in full and in open formats, whenever you ask. We do not design the product around making it hard to leave. **Is a cloud CRM secure enough for us?** For most businesses it is considerably more secure than a server in the office or a spreadsheet on a shared drive. Encryption, access control, single sign-on, audit logs and tested backups are all standard. **Do we need to buy any hardware?** No. Any modern browser and any recent smartphone will do. ## Related solutions - **CRM Software** - Contacts, enquiries, pipeline, quotes, follow-ups and service in one shared customer record - built in the UK for growing businesses. https://cubecrm.co.uk/software/crm-software/worcestershire/kidderminster - **Small Business CRM** - A CRM a small team can set up in weeks and actually keep up to date - contacts, enquiries, quotes and follow-ups without the enterprise baggage. https://cubecrm.co.uk/software/small-business-crm/worcestershire/kidderminster - **Customer Database Software** - Replace the customer spreadsheet with a proper database - clean, shared, searchable and segmentable, with the full history of every customer attached. https://cubecrm.co.uk/software/customer-database-software/worcestershire/kidderminster - **Field Sales Software** - Customer history, visit planning, notes and quoting on a phone - so the people who sell face to face work from the same record as the office. https://cubecrm.co.uk/software/field-sales-software/worcestershire/kidderminster ## Elsewhere in Worcestershire See https://cubecrm.co.uk/software/cloud-crm-software/worcestershire for cloud CRM software across Worcestershire. ## Contact - **Product:** CubeCRM - **Trading name of:** Cube Systems Limited (company number 17220899, ICO registration number ZC216972) - **Email:** hello@cubecrm.co.uk - **Sales:** sales@cubecrm.co.uk - **Support:** support@cubecrm.co.uk - **Telephone:** 01234 672 617 (+441234672617) - **Address:** Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP - **Opening hours:** Monday to Friday, 9am to 5.30pm - **Part of:** Crushed Ice Group (https://crushedicegroup.co.uk)