# Lead Management Software in Southend-on-Sea > Lead Management Software for businesses in Southend-on-Sea. CubeCRM covers Southend-on-Sea as well as Chelmsford, Colchester and Basildon, with setup, training and support from our Olney office. **URL:** https://cubecrm.co.uk/software/lead-management-software/essex/southend-on-sea Southend-on-Sea is comfortably within a morning’s drive of our Olney office, which means discovery and training can happen in person rather than over a screen share. That matters more than it sounds: sitting with the people who answer the phone and send the quotes tells us more than any questionnaire. ## Details - **Solution:** Lead Management Software - **Group:** Winning work - **Platform:** CubeCRM (https://cubecrm.co.uk/platform) - **Location:** Southend-on-Sea, Essex - **Distance from our Olney office:** 74 miles - comfortably within a morning’s drive of our Olney office - **Postcode districts:** SS0, SS1, SS2, SS3, SS9 - **Also known as:** Lead tracking software, Lead management system, Sales lead software, Prospect management software, Lead nurturing software ## Coverage We cover Southend-on-Sea and the surrounding area, including Town Centre, Westcliff-on-Sea, Leigh-on-Sea, Eastwood and Thorpe Bay, across the SS0, SS1, SS2 and SS3 postcode districts. We also work with businesses in Chelmsford, Colchester, Basildon and Braintree and elsewhere in Essex. ## What is included - **Leads kept separate:** Prospects sit in their own list until they qualify, so the customer database is not cluttered with names from a trade show three years ago. - **Scoring you control:** Score leads on sector, size, source, location and engagement using your own rules, and sort the list so the likeliest buyers are at the top. - **Routing and ownership:** Assign by territory, product or round robin, with a named owner and a next action on every lead. Reassignment keeps the history. - **Nurture, do not forget:** Leads that are not ready get a follow-up date or a sequence of reminders, so a "call me in the spring" actually gets a call in the spring. - **Lists imported cleanly:** Trade show scans, bought lists and event sign-ups imported with de-duplication against existing leads and customers, and consent recorded where it applies. - **Conversion by source:** See how many leads from each source qualified, became opportunities and were won - and how long each step took. ## Real-world use cases ### Trade show cards in a drawer **Scenario:** An equipment supplier came back from each trade show with a few hundred scanned badges. They were emailed round as a spreadsheet, a handful were called, and the rest were forgotten until the next show. **Outcome:** Show leads are imported the same week, scored on sector and company size, and assigned by territory with a follow-up date. The team works the best fifty first, and the rest go into a nurture sequence. ### Everyone chasing the same prospect **Scenario:** A software reseller’s sales team worked from a shared prospect list. Two people occasionally called the same company in the same week, and the prospect noticed. **Outcome:** Every lead now has one owner, visible to everybody. Contact attempts are logged against the lead, and nobody calls a prospect somebody else is already working. ### Not now, meaning never **Scenario:** A commercial cleaning company regularly heard "our contract is up next year" from prospects. Those leads were noted on paper and very rarely followed up at the right time. **Outcome:** Contract end dates are recorded against the lead with a reminder three months ahead. The follow-up now happens when the prospect is actually in the market. ## Figures - **1 owner** On every lead, with a next step - **Scored** On the criteria you choose - **Tracked** Conversion from each source ## Frequently asked questions **What is the difference between a lead and an enquiry?** In CubeCRM an enquiry is somebody who contacted you, and a lead is anybody you might sell to - including people you found yourselves. Both can qualify into an opportunity. Some businesses only need one of the two, and that is fine. **Can we import bought or event lists?** Yes, with de-duplication against existing records. Make sure you have a lawful basis to contact the people on it - we record consent and source against each lead to help, but the decision is yours. **Does it do automated email nurturing?** CubeCRM handles the reminders, tasks and segmentation, and bulk email sending runs through Mailchimp or your existing platform via the integration. A mail platform is a specialist job and we would rather integrate with a good one than pretend to be one. **How are leads scored?** On whatever criteria you set - sector, size, location, source, whether they opened a campaign email, whether they visited a pricing page. Scoring is transparent, so a salesperson can see why a lead is ranked where it is. ## Related solutions - **Enquiry Management Software** - Every enquiry from the website, email and phone in one queue - assigned, answered and tracked through to a quote, so none of them go cold in a shared mailbox. https://cubecrm.co.uk/software/enquiry-management-software/essex/southend-on-sea - **Sales Pipeline Software** - Every opportunity on one board, by stage, with value, likelihood and next step - so the whole team can see what is live and what is stuck. https://cubecrm.co.uk/software/sales-pipeline-software/essex/southend-on-sea - **Sales Management Software** - Targets, activity, pipeline and results for every salesperson and team, from the same live data - so managing sales is coaching rather than chasing spreadsheets. https://cubecrm.co.uk/software/sales-management-software/essex/southend-on-sea - **B2B CRM Software** - A CRM built around companies, sites and buying groups rather than individual consumers - for long sales cycles, repeat business and accounts with many people in them. https://cubecrm.co.uk/software/b2b-crm-software/essex/southend-on-sea ## Elsewhere in Essex See https://cubecrm.co.uk/software/lead-management-software/essex for lead management software across Essex. ## Contact - **Product:** CubeCRM - **Trading name of:** Cube Systems Limited (company number 17220899, ICO registration number ZC216972) - **Email:** hello@cubecrm.co.uk - **Sales:** sales@cubecrm.co.uk - **Support:** support@cubecrm.co.uk - **Telephone:** 01234 672 617 (+441234672617) - **Address:** Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP - **Opening hours:** Monday to Friday, 9am to 5.30pm - **Part of:** Crushed Ice Group (https://crushedicegroup.co.uk)