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CRM Tasks & Follow-ups in Staffordshire

CRM Tasks & Follow-ups built, hosted and supported in the UK, for Staffordshire. Configured around how your team actually works.

Across Staffordshire we see the same problem in different clothes: plenty of customer information, but not in one place, and not in a form the whole team can act on.

CRM Tasks & Follow-ups is how you stop relying on memory.

Most lost business is not lost to a competitor - it is lost to a follow-up that never happened. CubeCRM gives every customer and every deal a list of next steps, reminds the owner on the day, and escalates anything that slips. Calls, meetings, site visits and notes are logged on the customer’s timeline in a few clicks, from a desk or a phone. Each person starts the day with a single list: what is due, what is overdue, and what has quietly gone cold.

What it does

Six things tasks & follow-ups takes off your plate

All of it sits on the same customer record as the rest of CubeCRM, so nothing is typed twice.

  • A daily list

    Due, overdue and upcoming tasks for each person, across every customer and deal.

  • Calls and meetings logged

    Outcome, notes and next step recorded in a few clicks, on desktop or phone.

  • Reminders that escalate

    Reminders on the day, and a nudge to a manager when something important slips.

  • Recurring follow-ups

    Call cycles and review dates that repeat, so key accounts are contacted on time.

  • Shared or assigned

    Tasks for yourself, for a colleague or for a team, with the history kept either way.

  • In your calendar

    Meetings and timed tasks appear in Outlook or Google Calendar automatically.

  • Calls logged by the phone system

    Phone system integration logs calls against the customer with the recording attached, on the Professional and Enterprise packages.

How it works

Three steps, and then it looks after itself

  • Log as you go

    Every call, meeting and email adds to the timeline, most of it automatically.

  • Set the next step

    Every deal and key account gets a dated next action, with a reminder attached.

  • Start each day with a list

    One screen of what is due, what is overdue and who needs a call.

  • 1

    List per person, every morning

  • Auto

    Reminders and escalation

  • Logged

    Calls and visits on the timeline

Local coverage

Tasks & follow-ups across Staffordshire

Areas we regularly cover in Staffordshire include Stoke-on-Trent, Stafford, Lichfield, Burton upon Trent, Tamworth and Cannock, and the ST and WS postcode districts. If you’re not listed, we’ll still come to you.

Getting to you

75approx. miles from Olney to Stafford

Discovery and training can be done at your office - watching how enquiries really arrive and how the team really sells tells us more than any questionnaire.

Postcode districts

  • ST
  • WS

Some of the areas we cover

Stoke-on-Trent, Stafford, Lichfield, Burton upon Trent, Tamworth, Cannock, Newcastle-under-Lyme and Leek.

Tasks & follow-ups elsewhere in Staffordshire

Questions

Questions people ask about this

  • Timed tasks and meetings do, through the Microsoft 365 or Google Workspace sync.

  • Yes, subject to permissions, including overdue tasks by person.

  • Yes. Accounts can have a contact frequency, and overdue ones appear on the owner’s list.

  • Yes. Tasks, call logging and visit notes all work from the mobile interface.

In Staffordshire?

Tasks & follow-ups for your Staffordshire team

A demo using a real enquiry, a real quote and a few of your actual customers tells you more than a scripted one. It takes forty minutes and there is no obligation.