Legal

Legal and data protection

The policies behind this website and CubeCRM, written to be read rather than scrolled past. If anything is unclear, ask us and we will explain it.

For everyone

How we handle personal data, what this website stores on your device, and the rules for using it.

  • Privacy policy

    What personal data we collect through this website, our sales and support, and CubeCRM accounts, why we need it, and the rights you have over it.

    Updated 25/09/2026

  • Cookie policy

    This website sets no cookies unless you allow Google Analytics. The CubeCRM application uses one to keep you signed in. The full list, and how to change your mind.

    Updated 25/09/2026

  • Terms of use

    The rules for using this website, including automated and AI access. Subscriptions to CubeCRM are covered by your customer agreement instead.

    Updated 25/09/2026

For customers

What we commit to when your organisation puts its own data, and the details of its customers and prospects, into CubeCRM.

  • Data processing

    How CubeCRM processes the data your organisation puts into it: roles, security, sub-processors, deletion, and what our data processing agreement commits us to.

    Updated 25/09/2026

  • Sub-processors

    The third parties that process customer data on our behalf, what each one does, where it does it, and how we tell you about changes.

    Updated 25/09/2026

  • Reviewing us as a supplier?

    Ask for a copy of our data processing agreement to review before you sign, and send us any questions from your data protection lead.

    Request the agreement

Data protection

The facts, in one place

Who is responsible for your data, where it lives, and who to contact. Inside CubeCRM, each business using it is the controller of its own data and we are its processor.

Publisher and controller
Cube Systems Limited, trading as CubeCRM, part of Crushed Ice Group
ICO registration
ZC216972
Registered office
Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP
Where data is held
United Kingdom. Google Analytics, only if you allow it, may process data in the United States under the UK Extension to the EU-US Data Privacy Framework.
Data protection contact
hello@cubecrm.co.uk
Telephone
01234 672 617
Regulator
Information Commissioner’s Office, registration number ZC216972

Your rights

Making a request about your data

Access, correction, erasure, objection or portability: the route is the same for all of them.

  1. Step 1

    Tell us what you need

    Email hello@cubecrm.co.uk saying which right you want to use. There is no form and no particular wording to get right.

  2. Step 2

    We confirm it is you

    We may ask for something that confirms your identity, so that your data is never handed to someone else.

  3. Step 3

    We answer within a month

    Normally free of charge. If your data is held by a business that uses CubeCRM, we pass the request to that business and help it respond.