Pricing
Early accessWhat it costs, and what actually drives the number
A per-named-user subscription with every module included, plus a one-off setup quoted stage by stage before it starts. This page explains how that works and what moves it, because a headline figure with an asterisk helps nobody.
- Per named user, all modules
- Setup fixed per stage
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The model
Two numbers, both of them written down
One recurring, one one-off. Everything else is either included or not needed.
- 01 · Recurring
Subscription, per named user
Monthly or annual, with every module, the API, UK hosting, backups, updates and support included. It scales by the number of people who actually log in - not by contacts held, emails sent or how many modules you happen to use.
Annual is cheaper. Increases are capped and notified in writing.
- 02 · One-off
Setup, fixed per stage
Discovery, setup, data import and training, each quoted as a fixed price before it starts. You approve each stage knowing what it costs, and you can stop after discovery with a usable document and no further obligation.
Usually driven by your data more than your headcount, and always worth scrutinising.
Included
Things other suppliers charge extra for
This list exists because these are the six lines that most commonly appear on somebody else’s renewal invoice as a surprise.
Every module
All 12 modules are in the base product. There is no sales edition, no service add-on and no forecasting tier - you get the whole system and switch on what you use.
API and webhooks
The documented REST API and webhook system are included, with no per-connector licence and no integration platform fee. If you want your data somewhere else, that is your right, not an upsell.
Security and audit
Role-based permissions to record and field level, discount approval limits, single sign-on and a full audit log. None of it is reserved for an enterprise contract.
Updates and hosting
UK hosting, encrypted off-site backups and continuous versioned updates. No upgrade project every few years and no separate hosting invoice.
UK support
Support from the people who built the platform, with a named contact and agreed response times. Not a ticket queue in a different timezone.
Your data, exportable
A full export in open formats whenever you ask, including if you leave. There is no commercial advantage in holding a customer’s data hostage and we do not design as though there is.
What moves the number
Five variables, in the order they usually matter
If a supplier can quote you before knowing these, they are quoting the software and hoping you do not ask about the rest.
Named users, not headcount
You pay for the people who log in, not everybody on the payroll. If most of the business only needs to look a customer up now and again, tell us - it changes the number, and we would rather price it on real use than inflate a licence count.
How much data has to move
Importing one clean customer spreadsheet is quick. Merging four inconsistent lists, an old CRM and years of email history is not. This is usually the single biggest variable in setup.
How many processes are unusual
Configuration is included in setup. Bespoke development - a calculation nobody else does, a customer portal, a link to an unusual system - is quoted separately and only when we agree it is actually needed.
How many systems it has to talk to
Email, calendar and an accounts package are standard. Website forms, Mailchimp and most phone systems are straightforward. A system with no API is a project in its own right, and we would rather say so at the quote stage.
Teams, offices and training groups
One sales team in one office is quick to train. Several teams across several offices need more configuration and more training sessions. The software cost barely moves; the setup cost does.
What you are paying for
The five stages, quoted individually
You approve each one before it starts. Nothing begins on the assumption that you will agree to it later.
- 1
Discovery
A short, structured session on how enquiries arrive, how you quote, and where customer information lives now - the inboxes, the spreadsheet, the old CRM and the notebook in the car. We come back with what works as standard and what needs configuring.
- 2
Setup
Pipeline stages, fields, quote templates, email connection, teams and permissions set up to match how you sell - not a demo account with your logo dropped on it.
- 3
Data import
Contacts, companies, open opportunities and quote history brought across from spreadsheets, inboxes or your previous CRM, with duplicates merged. You check it against what you had before anybody switches over.
- 4
Training & rollout
Short, role-based training so the sales team learns the pipeline and the office learns enquiries and cases - in person where it helps. Guides and screen recordings left behind for new starters.
- 5
Ongoing support
UK support from the people who built the platform, with a named contact, agreed response times, and a product roadmap you can influence.
Early access
CubeCRM is in early access, so we are onboarding a limited number of businesses at a time.
In practice that means direct access to the people building it, real influence over the roadmap, and pricing fixed for the first term. It also means we will tell you plainly if something you need is not built yet rather than putting it on a slide.
Ask about early accessQuestions
The ones people are slightly reluctant to ask
Because a per-user figure on its own would be misleading without the setup that goes with it, and setup varies with how much data you have and where it lives. We give a written quote covering both after a single conversation, and we do not need three qualification calls to produce it.
A monthly or annual per-named-user subscription with every module included. Annual is cheaper. There is no minimum term beyond the first year, and price increases are capped and notified in writing rather than applied at renewal and explained afterwards.
It is quoted as a fixed price per stage - discovery, setup, data import and training - before any of it starts. If a stage turns out to be larger than scoped, we tell you before doing the work rather than presenting it on an invoice.
Hosting, backups, updates, the API, security features, standard integrations and support are all in the subscription. The things that are extra are bespoke development, additional training beyond the agreed plan, and third-party subscriptions you already pay for, such as Microsoft 365, Mailchimp or your accounts package.
For a UK business of five to two hundred people, often - largely because everything is in one edition and there is no administrator to employ. For a large or global sales organisation, one of the big platforms may suit you better, and we would tell you so.
You add users. The modules, the API and the support model do not change, so there is no threshold at which the system reclassifies you as an enterprise customer. And if you later need orders, stock or purchasing, moving to CubeERP is an upgrade on the same records rather than a new system.
Yes, and most people do. Starting with contacts and the pipeline and adding quotes, cases or campaigns later is a configuration change, not a second purchase - which is a large part of why the pricing is not module-based.
Pricing
Get a written quote after one conversation
Tell us roughly how many users, where your customer data lives now and what it needs to connect to. We will come back with both numbers in writing - and if we think you would be better served elsewhere, we will say that instead.
