Online, UK hosted and maintained for you, with your data exportable whenever you want it.
Early accessCloud CRM Software in Shropshire
Looking for cloud CRM software in Shropshire? CubeCRM works with businesses in Shrewsbury, Telford and Oswestry, from the first walkthrough to a team that actually uses it.
- Part of CubeCRM
- Shropshire
- 01234 672 617
Shropshire businesses tend to reach us at the same point: the team has grown, the customer list has not kept up, and the workarounds have started to cost more than a proper system would.
That is the point at which cloud CRM software is worth doing properly.
Cloud CRM is simply CRM you do not have to run yourself: no server in a cupboard, no software to install on each laptop, and no upgrade project every few years. What matters is where the cloud actually is and who controls it. CubeCRM is hosted in UK data centres managed by the group, encrypted at rest and in transit, backed up off site, and supported by the people who built it. It runs in a browser on any desktop and on phones, updates continuously without anybody lifting a finger, and your data is exportable in full, in open formats, whenever you ask for it - including the day you decide to leave.
- UK
Data centres, backups and support
- 0
Servers, installs or upgrade projects
- Full
Export in open formats, any time
What it does
Inside cloud CRM software
The parts of CubeCRM that make up cloud CRM. Everything here sits on the same customer record, so nothing needs re-keying between them.
Hosted in the UK
Data, backups and support all in Britain, on infrastructure managed by the group. Useful for your own UK GDPR position and for the customer questionnaire that asks where their data lives.
Nothing to install
A modern browser on any desktop or laptop, and a mobile interface for phones. New starters are working in minutes, not after a visit from IT.
Secure by default
Encryption at rest and in transit, single sign-on with Microsoft or Google, and record-level permissions. None of it is a paid add-on.
Updates without projects
Continuous, versioned updates applied for you. No version so old it stops being supported, and no weekend upgrade.
Your data, on request
A full export in open formats whenever you ask, plus the REST API for anything you want to keep in step elsewhere. Leaving should never be harder than joining.
Backups you never think about
Encrypted off-site backups and a documented, tested recovery process, so an accidental deletion is a support call rather than a disaster.
In practice
Problems this actually solves
Typical situations, anonymised. What businesses tell us before they change anything, and what changes afterwards.
- Case 1
A server nobody wanted to own
Before
A professional services firm ran an old on-premises CRM on a server in the office. It only worked properly on the office network, the last upgrade was years ago, and the person who understood it had left.
With CubeCRM
The CRM moved to CubeCRM with the history imported. Staff work from home, the office and client sites on the same system, and the server was switched off.
- Case 2
The customer asked where the data was
Before
A supplier to the public sector was asked in a tender questionnaire where its customer data was stored. Answering it meant admitting to a US-hosted CRM, a shared drive and several personal inboxes.
With CubeCRM
Customer data now sits in one UK-hosted system with documented backups and access controls. The next questionnaire took ten minutes.
- Case 3
Remote staff on old copies
Before
A distributor’s area managers worked from home and exported the customer list to Excel each Monday. By Thursday the copies were out of date and quotes went out on old details.
With CubeCRM
Area managers use the live record on laptops and phones. There are no exported copies to go stale, and the head office sees their activity as it happens.
The features behind it
See the parts doing the work
Each one has its own page showing how it works. And if the business later needs orders and stock, CubeCRM grows into CubeERP on the same records.
Mobile CRM
Customer history, visit notes, tasks and quoting on a phone - built for people who sell and serve away from a desk.
See how it worksIntegrations & API
Microsoft 365, Google Workspace, Xero, Sage, QuickBooks, Mailchimp, website forms and phone systems - plus a documented REST API and webhooks, all included.
See how it worksPermissions & audit
Control who sees which customers, deals and fields, with discount approvals and an immutable record of every change - included, not an enterprise tier.
See how it works
Local coverage
Cloud CRM across Shropshire
Our Shropshire coverage includes Shrewsbury, Telford, Oswestry, Ludlow, Market Drayton and Bridgnorth, and the SY1, SY2, SY3, SY4 and SY5 postcode districts. If you are in Shropshire and not on that list, we almost certainly still cover you - ask.
95miles from our Olney office
Discovery and training can be done at your office - watching how enquiries really arrive and how the team really sells tells us more than any questionnaire.
Postcode districts
- SY1
- SY2
- SY3
- SY4
- SY5
- SY6
- SY7
- SY8
- SY9
- SY10
- SY11
- SY12
- SY13
- SY14
- TF1
- TF2
- TF3
- TF4
- TF5
- TF6
- TF7
- TF8
- TF9
- TF10
- TF11
- TF12
- TF13
Areas we cover
Shrewsbury, Telford, Oswestry, Ludlow, Market Drayton, Bridgnorth, Whitchurch and Church Stretton.
Cloud CRM elsewhere in Shropshire
How it happens
What getting started involves
The same process wherever you are, and for Shropshire discovery and training can be done in person.
- 1
Discovery
A short, structured session on how enquiries arrive, how you quote, and where customer information lives now - the inboxes, the spreadsheet, the old CRM and the notebook in the car. We come back with what works as standard and what needs configuring.
- 2
Setup
Pipeline stages, fields, quote templates, email connection, teams and permissions set up to match how you sell - not a demo account with your logo dropped on it.
- 3
Data import
Contacts, companies, open opportunities and quote history brought across from spreadsheets, inboxes or your previous CRM, with duplicates merged. You check it against what you had before anybody switches over.
- 4
Training & rollout
Short, role-based training so the sales team learns the pipeline and the office learns enquiries and cases - in person where it helps. Guides and screen recordings left behind for new starters.
- 5
Ongoing support
UK support from the people who built the platform, with a named contact, agreed response times, and a product roadmap you can influence.
You might call it something else
If you searched for any of these, this is the page you wanted.
- Online CRM
- Web-based CRM
- Hosted CRM
- SaaS CRM
- UK hosted CRM
Questions
The things people ask first
In UK data centres, on infrastructure managed by the group. Backups are encrypted and held off site, also in the UK. We can provide the detail your own data protection documentation needs.
CubeCRM needs a connection, as any cloud system does. In practice most teams switch to phones on mobile data for the duration, and nothing is lost because nothing is stored locally.
Yes, in full and in open formats, whenever you ask. We do not design the product around making it hard to leave.
For most businesses it is considerably more secure than a server in the office or a spreadsheet on a shared drive. Encryption, access control, single sign-on, audit logs and tested backups are all standard.
No. Any modern browser and any recent smartphone will do.
Related
Other things we can put right
Also available in Shropshire.
CRM Software
Contacts, enquiries, pipeline, quotes, follow-ups and service in one shared customer record - built in the UK for growing businesses.
Small Business CRM
A CRM a small team can set up in weeks and actually keep up to date - contacts, enquiries, quotes and follow-ups without the enterprise baggage.
Customer Database Software
Replace the customer spreadsheet with a proper database - clean, shared, searchable and segmentable, with the full history of every customer attached.
Field Sales Software
Customer history, visit planning, notes and quoting on a phone - so the people who sell face to face work from the same record as the office.
Working in Shropshire?
Cloud CRM for your Shropshire business
Tell us what your current system does badly. We will tell you whether CubeCRM fixes it, and what it would take.