For businesses where the customer list is still a spreadsheet and the pipeline is still a conversation.
Early accessSmall Business CRM in Lincolnshire
Small Business CRM for businesses across Lincolnshire. CubeCRM supports Lincoln, Boston and Grantham with setup, data import and UK-based support. Talk to us on 01234 672 617.
- Part of CubeCRM
- Lincolnshire
- 01234 672 617
We work with businesses right across Lincolnshire, and the pattern is a familiar one: customers held in a few inboxes, a spreadsheet and the memory of whoever last spoke to them.
Getting small business CRM right is usually the part of that people want to fix first.
Small businesses do not fail to use a CRM because they are disorganised. They fail because most CRMs are built for sales departments of fifty, and asking five busy people to maintain one is asking them to do a second job. CubeCRM is set up around the way a small team actually works: enquiries arrive in one place, emails file themselves, quotes go out from the same screen, and the next step on each customer is always visible. There is no marketing automation suite to configure before you can log a phone call, and no tier you have to upgrade to before the useful parts switch on. When the business grows, the same system grows with it.
- Weeks
From spreadsheet to working CRM
- Per user
Pricing, with every module included
- Phone
Friendly for people away from a desk
What it does
Inside small business CRM
The parts of CubeCRM that make up small business CRM. Everything here sits on the same customer record, so nothing needs re-keying between them.
Start from the spreadsheet you have
Import the customer list, the contacts in Outlook or Gmail and any open quotes. We clean up the duplicates during setup so you start with one record per customer.
Email that files itself
Emails to and from customers attach to the right record automatically. Nobody has to remember to log anything for the history to be there.
One place for enquiries
Website forms, the general mailbox and phone calls end up in the same queue, so the enquiry that arrived on a busy Friday is still visible on Monday.
Quotes in minutes
Pick products or services from your price list, add a note, send a branded PDF. Every version is kept, and the customer can accept online.
A to-do list per customer
Calls to make, quotes to chase and visits to book, with reminders on the day. The owner’s morning view is simply what needs doing.
Works from a phone
Look up a customer, log a call or send a quote from a phone between jobs. Built for people who are not at a desk all day.
In practice
Problems this actually solves
Typical situations, anonymised. What businesses tell us before they change anything, and what changes afterwards.
- Case 1
The owner was the CRM
Before
A 9-person design and fit-out business had every customer relationship running through the owner. Enquiries went to his mobile, quotes lived in his documents folder, and a week off meant a week of missed calls.
With CubeCRM
Enquiries now arrive in a shared queue that two of the team can pick up, quotes are built from a standard price list, and the owner took a fortnight’s holiday without anything going unanswered.
- Case 2
A CRM bought and abandoned
Before
A small wholesaler had signed up for a well-known CRM, spent a month configuring marketing features they did not need, and quietly gone back to the spreadsheet within the year.
With CubeCRM
CubeCRM was set up with contacts, a four-stage pipeline and quoting on day one, and nothing else. Because email filed itself, the records stayed current, and the spreadsheet was retired for good.
- Case 3
Quotes nobody chased
Before
A small installer sent around forty quotes a month and followed up when there was time. Nobody knew the win rate or how many quotes simply lapsed.
With CubeCRM
Every quote now has a follow-up date set automatically. The team can see what is outstanding at a glance, and a noticeable share of previously forgotten quotes turned into work.
The features behind it
See the parts doing the work
Each one has its own page showing how it works. And if the business later needs orders and stock, CubeCRM grows into CubeERP on the same records.
Lead capture
Web forms, emails, phone calls and lead-site enquiries in one queue - assigned by rule, timed from arrival and tracked from source to sale.
See how it worksTasks & follow-ups
Calls, meetings, visits and to-dos logged against the customer, with reminders that raise themselves so a promised call-back actually happens.
See how it works
Local coverage
Small business CRM across Lincolnshire
Our Lincolnshire coverage includes Lincoln, Boston, Grantham, Spalding, Stamford and Sleaford, and the LN and PE postcode districts. If you are in Lincolnshire and not on that list, we almost certainly still cover you - ask.
75miles from our Olney office
Discovery and training can be done at your office - watching how enquiries really arrive and how the team really sells tells us more than any questionnaire.
Postcode districts
- LN
- PE
Areas we cover
Lincoln, Boston, Grantham, Spalding, Stamford, Sleaford, Skegness and Gainsborough.
How it happens
What getting started involves
The same process wherever you are, and for Lincolnshire discovery and training can be done in person.
- 1
Discovery
A short, structured session on how enquiries arrive, how you quote, and where customer information lives now - the inboxes, the spreadsheet, the old CRM and the notebook in the car. We come back with what works as standard and what needs configuring.
- 2
Setup
Pipeline stages, fields, quote templates, email connection, teams and permissions set up to match how you sell - not a demo account with your logo dropped on it.
- 3
Data import
Contacts, companies, open opportunities and quote history brought across from spreadsheets, inboxes or your previous CRM, with duplicates merged. You check it against what you had before anybody switches over.
- 4
Training & rollout
Short, role-based training so the sales team learns the pipeline and the office learns enquiries and cases - in person where it helps. Guides and screen recordings left behind for new starters.
- 5
Ongoing support
UK support from the people who built the platform, with a named contact, agreed response times, and a product roadmap you can influence.
You might call it something else
If you searched for any of these, this is the page you wanted.
- CRM for small business
- Simple CRM
- SME CRM
- Easy CRM software
- Small team CRM
Questions
The things people ask first
No. Most small teams use contacts, enquiries, the pipeline, quotes and email sync, and leave the rest switched off. You pay per person who logs in, so a small team pays a small-team price.
No. It runs in a browser and on phones, we host it in the UK, and updates happen without you doing anything. Setup and training are part of getting started, and support is a phone call to the people who built it.
No. Free tiers usually work by holding back the features that make a CRM useful until you upgrade. We would rather price it simply per user with everything included, and tell you during the walkthrough if a free tool elsewhere would do the job.
You add users. The modules, the API and the support do not change. And if you later need sales orders, stock or purchasing, CubeCRM shares its data model with CubeERP, so that is an upgrade on the same records rather than a new system.
Yes. A walkthrough using your own customers and a real quote tells you more than a trial account full of sample data. If it looks right, early-access customers start with a short setup period before anything is signed for the long term.
Related
Other things we can put right
Also available in Lincolnshire.
CRM Software
Contacts, enquiries, pipeline, quotes, follow-ups and service in one shared customer record - built in the UK for growing businesses.
Contact Management Software
Every customer, supplier and prospect contact in one shared, searchable place - with companies, roles, history and consent attached.
Enquiry Management Software
Every enquiry from the website, email and phone in one queue - assigned, answered and tracked through to a quote, so none of them go cold in a shared mailbox.
Customer Database Software
Replace the customer spreadsheet with a proper database - clean, shared, searchable and segmentable, with the full history of every customer attached.
Working in Lincolnshire?
Small business CRM for your Lincolnshire business
Tell us what your current system does badly. We will tell you whether CubeCRM fixes it, and what it would take.