Build the list from real customer data. Send it from a platform built for sending.

CubeCRM and Mailchimp

Segments built in CubeCRM sent to Mailchimp as audiences and tags, with opens, clicks and unsubscribes flowing back to each contact.

Bulk email is a specialist job - deliverability, templates, unsubscribes and reputation management - and we would rather integrate with a platform that does it well than pretend to be one. CubeCRM builds the lists: customers in a sector, prospects with an open quote, clients due a renewal, anybody who attended last year’s event. Those segments sync to Mailchimp as audiences and tags, campaigns are sent from Mailchimp, and engagement and unsubscribes flow back to the contact record - so the salesperson knows who clicked, and an unsubscribe is respected everywhere.

What moves

Exactly what is synced, and which way

Being specific about this up front avoids the single most common integration disappointment - discovering after switching over that one field never travelled.

  • Out of CubeCRM

    Contacts and segments

    Saved segments sync to Mailchimp as audience members and tags, with only contacts who have given consent included.

  • Into CubeCRM

    Campaign engagement

    Opens, clicks and campaign names recorded on each contact’s timeline.

  • Into CubeCRM

    Unsubscribes and preferences

    Unsubscribes and preference changes in Mailchimp update the contact’s consent in CubeCRM, so they are honoured everywhere.

How it behaves

The detail that decides whether it is actually useful

  • Segments from anything

    Build lists from sector, region, pipeline stage, last contact, open quotes or any custom field.

  • Consent first

    Only contacts with a recorded basis for marketing are synced, and unsubscribes flow straight back.

  • Hot leads to sales

    Clicks on chosen links can create a follow-up task for the contact’s owner.

  • Campaigns to revenue

    Enquiries and deals can carry the campaign that produced them, so campaigns are judged on work won.

Setting it up

Three steps, done during setup

  1. 1

    Connect your Mailchimp account through Mailchimp’s standard authorisation.

  2. 2

    Choose which audience CubeCRM syncs to and how segments map to tags.

  3. 3

    Agree consent rules during setup so only the right contacts are ever synced.

Questions

What people ask about this one

  • Individual emails are sent from CubeCRM through your own mailbox. Bulk campaigns need proper deliverability, unsubscribe handling and template design, which Mailchimp does well. Integrating is better for you than a weaker built-in alternative.

  • Yes. You need your own Mailchimp account. The integration itself is included with CubeCRM.

  • Yes, through the REST API and webhooks. Mailchimp is the one we connect to as standard; others can be connected as part of setup.

  • An unsubscribe in Mailchimp updates the contact’s consent in CubeCRM, which removes them from future segments automatically.

Mailchimp

Check the Mailchimp detail before you commit

Send us the specifics - your mailboxes, your account codes, your phone system, your forms - and we will tell you exactly how it maps rather than promising it will be fine.