Gmail stays where the work happens. The CRM follows along.
CubeCRM and Google Workspace
Gmail, Google Calendar and Google Contacts synced two ways with CubeCRM, plus single sign-on with Google accounts.
- Email & calendar
- No per-connector licence
- 01234 672 617
Teams that run on Google Workspace should not have to change how they work to keep a CRM up to date. CubeCRM connects to Gmail, Google Calendar and Google Contacts so that customer emails file themselves, meetings appear on the customer timeline and contacts stay in step with the address book on everybody’s phone. Staff sign in with their Google accounts, and access ends when the Google account is suspended.
What moves
Exactly what is synced, and which way
Being specific about this up front avoids the single most common integration disappointment - discovering after switching over that one field never travelled.
- Into CubeCRM
Gmail
Emails with known contacts filed against the contact, company and any open deal or case.
- Both ways
Google Calendar
Customer meetings shown on the timeline, and meetings booked in CubeCRM added to Google Calendar.
- Both ways
Google Contacts
CRM contacts available in Gmail and on phones, kept in step in both directions.
- Into CubeCRM
Sign-in
Single sign-on with Google accounts, following your existing user management.
How it behaves
The detail that decides whether it is actually useful
Automatic filing
Emails matched to customers by address, with no extension to install and no button to press.
Private stays private
Only customer email is filed, internal domains are excluded and individuals can mark messages private.
Contacts on every phone
CRM contacts appear in Google Contacts, so incoming calls show the right name on Android and iPhone.
Google sign-in
One less password, and suspending a Google account removes CRM access immediately.
Setting it up
Three steps, done during setup
- 1
Authorise CubeCRM for your Google Workspace domain through Google’s standard consent flow.
- 2
Agree filing rules for mailboxes, excluded domains and private messages during discovery.
- 3
Connect users and sync a period of recent history so customer timelines start populated.
Questions
What people ask about this one
CubeCRM is designed for Google Workspace business accounts, where the domain administrator controls access. Personal Gmail accounts are not supported for business use.
No. Sync runs through Google’s APIs, so it works wherever you use Gmail.
Yes, if your business runs both. Each user connects the account they use.
No. The Google Workspace integration is part of the platform. You need your own Google Workspace subscription.
Related
Usually set up at the same time
- Microsoft 365Outlook email, calendar and contacts synced two ways with CubeCRM, plus single sign-on with your Microsoft accounts.
- MailchimpSegments built in CubeCRM sent to Mailchimp as audiences and tags, with opens, clicks and unsubscribes flowing back to each contact.
- Website Forms & EnquiriesEnquiry forms on your website post straight into CubeCRM with the page, campaign and source attached - no more form emails to a shared inbox.
Google Workspace
Check the Google Workspace detail before you commit
Send us the specifics - your mailboxes, your account codes, your phone system, your forms - and we will tell you exactly how it maps rather than promising it will be fine.
